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Senior Product Manager · HealthTech · MedTech · EdTech · 15+ Years

Rakesh Kumar

Tripathi.

HealthTech  ·  MedTech  ·  EdTech  ·  E-Commerce

Strategic PM with 15+ years building AI-powered products across HealthTech, MedTech, EdTech and E-Commerce — turning complex challenges into scalable solutions that drive revenue, delight users, and move organisations forward.

Explore My Work ↓
PwD
Person with Disability (Locomotor) · Inclusive product advocate
15+ Years Experience
4 Companies Shaped
25+ Products Shipped
300+ Enterprise Clients
Rakesh Kumar Tripathi — Senior Product Manager
15+
Years Experience
Impact at a Glance

Numbers that tell
the whole story.

25%
Revenue increase at Redcliffe Labs via AI-driven diagnostic platforms within 8 months
200%
Growth in online appointments at Lenskart through full-stack tech upgrade & UX redesign
78%
Reduction in prescription inaccuracies via Tele-Optometrist flow with 95% accuracy achieved
40%
Boost in operational efficiency through CRM system enhancements across sales, support & ops
22%
Reduction in booking cancellations through granular event tracking and automated booking journey optimisation
20+
Impactful product improvements shipped in tight timelines, fostering high-velocity culture
About Me

Strategic thinker.
Product builder.

I'm a Senior Product Manager with 15+ years of experience transforming complex challenges into clean, scalable product solutions. My work spans HealthTech, MedTech, EdTech, and E-Commerce — from 0→1 launches to optimizing platforms that serve millions.

What makes me different is a rare trifecta: design roots (B.Sc. Visual Communication), business acumen (MBA in IB & Marketing), and deep technical fluency in AI products, CRM systems, and analytics.

As a Person with Disability, I bring lived experience in inclusive design — turning accessibility from a checkbox into a genuine competitive advantage.

HealthTech MedTech EdTech E-Commerce AI/ML Products CRM Systems UX Strategy
15+
Years of product leadership across domains
300+
Corporate clients served via built platforms
15+
Major product releases successfully shipped
4
Companies across HealthTech, EdTech & more
Organizations

Companies I've shaped
products at.

APR 2024 — PRESENT
🧬
Redcliffe Labs
Senior Product Manager
Noida, India
HealthTech · AI Products · Diagnostics
→
JUN 2021 — MAR 2024
👓
Lenskart
Product Manager
Gurugram, India
Vision Care · Retail · TeleHealth
→
MAR 2012 — JUN 2021
🎓
Youth4Work
PM → Senior PM
Delhi, India
EdTech · HRTech · Assessment SaaS
→
JUN 2010 — MAR 2012
🎨
JAGbros Consultants
Product Designer
Delhi, India
UI/UX Design · Product Strategy
→
Featured Case Studies

Work that moved
the needle.

Redcliffe Labs · HealthTech · AI

AI-Powered Diagnostics: From Revenue Plateau to 25% Growth

Senior Product Manager · April 2024 – Present · Noida, India
25%
Revenue Growth
22%
Cancellations ↓
30%
Test Bookings ↑

Built "Understand Your Report" AI tool, Doctor Auto-Connect, Family Health Network, and a Diagnostic Recommendation Engine — unlocking new segments and dramatically improving retention.

Read full case study →
Lenskart · Vision Care · E-Commerce

Tele-Optometrist: Road to 95% Prescription Accuracy

Product Manager · June 2021 – March 2024 · Gurugram, India
78%
Error Reduction
200%
Appointments ↑
75%
EPB Adoption

Redesigned the optometry journey — from digitizing eye power capture to launching a video-based Tele-Optometrist flow that dramatically reduced prescription errors.

Read full case study →
Core Competencies

The toolkit behind
every product decision.

Strategy & Leadership

Product Strategy Product Roadmapping Go-to-Market Agile / Scrum Cross-functional Leadership Risk Management Budget Management

Data & Analytics

SQL Google Analytics Power BI Tableau Mixpanel Amplitude A/B Testing KPI Frameworks

Design & UX

Figma Adobe XD InVision Sketch UI/UX Design Wireframing Prototyping User Research

Technical Skills

JIRA API Integration CRM Systems AI/ML Products Product Analytics React (conceptual)

Product Thinking

User Interviews Market Research Competitive Analysis Feature Prioritization PLM Problem Framing

Domain Expertise

HealthTech MedTech EdTech E-Commerce Diagnostics Vision Care SaaS Platforms
Career Journey

13 years. 4 companies.
Countless products shipped.

APR 2024 — PRESENT
Senior Product Manager
Redcliffe Labs · Noida, India · HealthTech / Diagnostics
  • Built "Understand Your Report" — AI lab intelligence tool generating personalised Health Scores and natural-language summaries, boosting user retention by 18%.
  • Launched AI Doctor Auto-Connect, Family Health Network, and Diagnostic Recommendation Engine — driving 25% revenue growth and 30% increase in test bookings within 8 months.
  • Automated booking journey via event tracking, reducing cancellations by 22% and increasing successful payments by 20%. VIP chat support cut call volume 35%.
JUN 2021 — MAR 2024
Product Manager
Lenskart · Gurugram, India · Vision Care / E-Commerce
  • Designed Tele-Optometrist video consultation flow — reduced prescription errors by 78%, achieved 95% accuracy.
  • Revamped Store Locator (PHP to Java/React JS) growing appointments from 15K to 47K/month (200% growth).
  • Launched Eye Power Bank app (75% adoption in 3 months) and QMS improving lead capture from 45% to 66%.
APR 2014 — JUN 2021
Senior Product Manager
Youth4Work · Delhi, India · EdTech / Assessment
  • Spearheaded assessment platform serving 300+ corporates, evaluating 10,000+ candidates monthly.
  • Built EdTech platform for 500+ educators, growing subscriptions 25% in 6 months.
MAR 2012 — APR 2014
Product Manager
Youth4Work · Delhi, India · EdTech
  • Defined product vision and roadmap, driving 35% revenue growth through market opportunities.
  • Delivered 12 successful product releases in 9 months via cross-functional collaboration.
JUN 2010 — MAR 2012
Product Designer
JAGbros Consultants Pvt. Ltd. · Delhi, India
  • Designed user-centric interfaces improving usability by 30% and reducing dev-design errors by 40%.
  • Launched 8 key product features across 4 industry projects within 6 months.
Education & Certifications

Always learning.
Always growing.

🎓
MBA — International Business & Marketing
Maharshi Dayanand University (MDU), Rohtak
2013
🎨
B.Sc. — Visual Communication
University of Madras, Chennai
2010
💻
Professional Diploma — Computer Application & Programming
F-TEC
2011
Certifications
Project Management Certified
Great Learning Academy
Dec 2023 – Jan 2024
LeanPM Yellow Belt
Lean Project Management Foundation
Jan 2024 · ID: 2000463
Lean Fundamentals Certified
Lean Project Management Foundation
Jan 2024 · ID: LFC-2000893
Get In Touch

Let's build something
remarkable together.

Whether you're a hiring manager, a company seeking strategic product leadership, or someone looking to collaborate — I'd love to hear from you.

/ Case Study